Privacy Notice

1. Who we are

RevGen IQ (“RevGen IQ”, “we”, “us”) is a B2B outbound and sales development agency at NX One Avenue, Tech Zone 4, Dream Valley, Greater Noida, Uttar Pradesh 201318, India. For the personal data described in this notice we decide why and how it is processed, which makes us the Data Fiduciary under India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the “controller” under laws such as the GDPR.

2. Who this notice covers

• People who visit revgeniq.co.in.
• People who contact us through our forms, chat assistant, email or phone.
• Representatives of our clients, suppliers and partners.
• Business professionals whose work contact details we research and use for B2B outreach, either for our own sales or on behalf of a client (see section 5).

3. What we collect and where it comes from

Enquiry and booking forms. Your name, company, business email, job title, phone number, company website, the service you are interested in, target market, outreach volume, company size, your message and your consent. We also record how you reached us: the page you sent the form from, the referring site and any campaign (UTM) tags in the link.

Chat assistant (“Riya”). The name, email, phone number and messages you type. Your details are kept in your own browser so you do not have to repeat them, and sent to our chat backend, which runs on Google Apps Script and stores enquiries in Google Sheets.

Technical data. Your IP address and browser details, used to block spam and abuse (including request rate limits and, when enabled, Cloudflare Turnstile bot checks on forms) and recorded in the standard server logs of our hosting provider.

Analytics, only with your consent. If you accept analytics cookies, Google Analytics 4 records pages viewed, approximate location, device type and how you arrived, with IP anonymisation and without advertising features. See our Cookie Policy.

Business contact data. For B2B outreach we collect professional details such as name, job title, employer, business email, business phone, professional profile links and company information. Sources are public business sources (company websites, professional networks, public registers and publications), licensed B2B data providers, and our own research and verification.

We do not ask for and do not want sensitive data such as health, financial account or government ID details.

4. How we use personal data and why we may do so

5. B2B outreach and prospect data

Our work involves contacting people in their professional role about products and services relevant to their business. When we do this, we:

• use only work-related contact details, never personal or sensitive data;
• contact people only about matters relevant to their job and company;
• tell you who we are and how we got your details if you ask;
• stop contacting you as soon as you object, reply “unsubscribe” or email admin@revgeniq.co.in, and keep your details on a suppression list so you are not contacted again;
• follow the consent and opt-out rules of the recipient’s country where they are stricter.

When we compile contact data for a client campaign, we share it only with that client, under a contract that limits how they may use it. That client is responsible for its own outreach and its own privacy notice.

6. Who we share data with

We do not sell information collected through this website. We share personal data only with:

• Service providers who process it on our instructions: Vercel (website hosting), Supabase (database), Resend (email delivery), Slack (internal enquiry alerts), Google (Analytics with consent, and Apps Script / Sheets for the chat assistant) and Cloudflare (bot protection on forms, when enabled).
• Clients, for contact data compiled for a campaign they commissioned (section 5).
• Authorities or advisers when the law requires it, or to protect our rights, our clients or the public.
• A buyer or successor, if our business is reorganised or sold, under the same protections.

7. Transfers outside India

Some of our service providers store or process data outside India, for example in the United States or the European Union. We use providers that apply appropriate security and contractual safeguards, and we will follow any restrictions the Government of India notifies under the DPDP Act.

8. How long we keep data

• Enquiries and chat conversations that do not become clients: up to 24 months after our last contact.
• Client and contract records: for the engagement and as long as tax and company law require afterwards.
• Analytics data: up to 14 months in Google Analytics.
• Spam-protection and server logs: kept for short periods by our providers, typically 30 days or less.
• Prospect contact data: while it is accurate and relevant to active work; removed on objection, except the minimum needed to keep you on our suppression list.
• Data you store in your own browser (chat details, theme, cookie choice) stays until you clear it.

9. Your rights

Under the DPDP Act you can ask us to:

• give you a summary of the personal data we hold about you and how we use it, and who we shared it with;
• correct, complete or update inaccurate or incomplete data;
• erase your data when it is no longer needed for the purpose or you withdraw consent;
• withdraw your consent at any time, as easily as you gave it (this does not affect processing before the withdrawal);
• address a grievance about how we handle your data;
• nominate another person to exercise your rights if you die or become incapable.

If you are in the EU, UK or another region with similar laws, you also have the rights given by those laws, such as objecting to processing and data portability.

To use any right, email our Grievance Officer at admin@revgeniq.co.in. We may ask you to confirm your identity. We aim to respond within 30 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India, or to your local data protection authority.

10. How we protect data

We use encrypted connections (HTTPS), access controls on our admin area and database, request rate limiting, and spam protection on forms. Only staff who need data for their work can access it. No system is perfectly secure; if a breach affects you, we will inform you and the authorities as the law requires.

11. Children

Our services are for businesses and are not directed at anyone under 18. We do not knowingly collect children’s data. If you believe a child has given us personal data, contact us and we will delete it.

12. Cookies and tracking

We use essential storage to run the site and, only with your consent, Google Analytics cookies. We do not use advertising or cross-site tracking cookies. Details and choices are in our Cookie Policy, and you can change your choice any time with “Cookie settings” in the site footer.

13. Changes to this notice

We will update this notice when our practices or the law change, and show the new effective date at the top. If a change materially affects how we use data you gave us, we will tell you or ask for your consent again.